Last updated: May 2026

Peptides Centre (“Peptides Centre,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, creating an account, contacting support, or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, how it is protected, and what choices you have regarding your personal information.

Peptides Centre operates an e-commerce website at peptidescentre.ca. This policy is intended to support Canadian privacy expectations, including private-sector privacy principles under PIPEDA, which applies to private-sector organizations that collect, use, or disclose personal information in commercial activity. Quebec’s private-sector privacy law also requires businesses collecting personal information through technology to publish a confidentiality policy in clear and simple language.

1. Information We Collect

We may collect personal information when you:

  • Visit our website
  • Create an account
  • Place or attempt to place an order
  • Contact customer support
  • Subscribe to emails or updates
  • Use website tools such as a peptide calculator
  • Interact with our checkout, payment, analytics, or security systems

The information we collect may include:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number, if provided
  • Order details
  • Account login details
  • Payment status and transaction details
  • IP address
  • Device and browser information
  • Website activity, such as pages viewed, products viewed, and cart activity
  • Customer support messages
  • Marketing preferences

We do not store full credit card numbers on our website. Payments are processed through third-party payment providers.

2. How We Use Personal Information

We use personal information to:

  • Process and fulfill orders
  • Provide order confirmations and shipping updates
  • Respond to customer service requests
  • Manage customer accounts
  • Verify transactions and prevent fraud
  • Improve website performance and user experience
  • Maintain website security
  • Send marketing emails only where permitted
  • Manage abandoned cart reminders, if enabled
  • Comply with legal, tax, accounting, and operational requirements
  • Protect our business, customers, and website

3. Research-Use Product Context

Peptides Centre may sell products labeled for research use only. Any information collected during checkout or customer support is used for order processing, account support, fraud prevention, and business operations. We do not use customer information to provide medical, clinical, diagnostic, veterinary, or therapeutic advice.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Keep the website functioning properly
  • Remember cart and account activity
  • Measure website traffic and performance
  • Improve product pages and checkout experience
  • Support advertising, retargeting, or email marketing where enabled
  • Help detect fraud or suspicious activity

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Email Marketing

If you subscribe to our email list or opt in during checkout, we may send you emails about products, promotions, restocks, educational content, or store updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Sharing Personal Information

We do not sell your personal information.

We may share personal information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • Website hosting providers
  • Fraud prevention and security tools
  • Analytics providers
  • Customer support tools
  • Accounting, tax, or legal service providers
  • IT and website development providers

These service providers may only access the information needed to perform their services.

We may also disclose personal information if required by law, regulation, legal process, court order, government request, or to protect our rights, property, customers, website, or business.

7. Payment Information

Payments are processed through third-party payment providers. Peptides Centre does not store full credit card details on its website. Payment providers may collect and process payment information according to their own privacy policies and security standards.

8. Shipping Information

To fulfill orders, we may share necessary shipping details with carriers and fulfillment partners. This may include your name, shipping address, phone number if required by the carrier, and order-related shipping information.

9. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, legal compliance, accounting, tax records, fraud prevention, dispute resolution, and business operations.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

10. Security

We use reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

No method of internet transmission or electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent where applicable
  • Request deletion of certain personal information, subject to legal and operational limits
  • Ask questions about how your information is handled
  • File a privacy complaint

To make a privacy request, contact us using the details below.

12. Quebec Privacy Rights

If you are located in Quebec, you may have additional rights under Quebec privacy law, including rights related to access, correction, withdrawal of consent, and transparency around the collection and use of personal information.

Peptides Centre is committed to handling personal information in a clear, simple, and transparent way.

13. Privacy Officer

For privacy-related questions, requests, or complaints, contact:

Privacy Officer: Anthony S.
Email: support@peptidescentre.ca

14. International Service Providers

Some of our service providers may store or process information outside your province or outside Canada. When this happens, personal information may be subject to the laws of the jurisdiction where it is processed.

We use reasonable safeguards when working with service providers that process personal information.

15. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information to us, contact us so we can take appropriate steps.

16. Third-Party Links

Our website may contain links to third-party websites, tools, payment providers, or resources. We are not responsible for the privacy practices or content of third-party websites. Review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. Material changes may be communicated through the website or by other appropriate means.

18. Contact Us

For questions about this Privacy Policy or how your personal information is handled, contact:

Peptides Centre
Email: [support@peptidescentre.ca]
Website: peptidescentre.ca